Fix: The user will need to add a registry setting to fix this. They will then need to rerun the installation of QOE/Con-Nex

  1. Open up a command prompt as administrator.
    1. Screen shot from Windows 10:
  1. Copy and paste the following command all as one line:
REG ADD “HKLM\SYSTEM\CurrentControlSet\Services\stornvme\Parameters\Device” /v “ForcedPhysicalSectorSizeInBytes” /t REG_MULTI_SZ /d “* 4095” /f

It will wrap in the Command Prompt. That is okay.

Pressing Enter will run the command.

What the user should see after pressing Enter:
  1. Click X to close the Command Prompt
  2. Reboot the computer.
  3. Restart the QOE/Con-Nex installation.

Microsoft link for anyone that needs additional details: